MissionPeak Appliance Repair values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when you use our website and services. By accessing our website or contacting us, you agree to the practices described in this policy.

Information Collection

We collect information from users who submit a service request through our call request form and when you contact us by phone. The information collected includes your name, phone number, email address, and service details. Additionally, non-personal browsing data may be collected through cookies or web beacons to improve user experience on our website. Cookies may track user preferences and system information, but they do not store any personal data.

Use of Information

The information collected is used for facilitating your service requests, providing customer support, and improving our services. By using our website or contacting us, you agree that we and our partners may contact you via phone, email, or text for service-related purposes.

Information Sharing

Your information may be shared with our trusted partners for operational and service needs. These partners are obligated to protect your information in accordance with similar privacy standards. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Protection

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, we cannot guarantee absolute security as the transmission of information via the internet is not completely secure.

Dispute Resolution and Liability

By using our website and services, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. Any claims shall be resolved amicably through negotiation. You agree that the maximum compensation for any claims is limited to $100. Additionally, you agree to bear your own legal fees and expenses in the event of a dispute.

Your Choices and Opt-Out

You have the right to opt-out of any future contacts from us at any time. You can do so by contacting us at (408) 300-7384 to update your preferences.

Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. We will notify you about significant changes to the way we treat personal information by sending a notice to the primary email address you provided us or by placing a prominent notice on our site.

Thank you for choosing MissionPeak Appliance Repair. We are committed to safeguarding the privacy of our customers and ensuring a secure online experience.